Turn Challenges Into Opportunities With Proven Leadership Strategies.
Join Michelle’s Masterclass to Diagnose Challenges, Streamline Priorities, and Drive Measurable Results—Starting Today!
Why wait? Join an exclusive group of global leaders using a fitness tracker approach to maximize shareholder returns and build a strong, thriving organizational heartbeat.
Your Personalized Success Recipe for Building an Unstoppable Organizational Powerhouse!
Embark on a 7-week journey to empower your organization with actionable insights, transformative tools, and sustainable strategies. Here's how each week builds on the last to bring long-term vitality to your team from the inside out:
- Week 1: Emergency Response Plan – Big Picture Reality
Discover the foundational framework for addressing organizational challenges.
Build clarity and focus through a strategic overview.
- Week 2: Reality Assessment – Diagnosing the Situation
Utilize self-assessment tools to pinpoint strengths and areas for improvement.
Complete an online diagnostic tailored to your organization’s unique needs.
- Week 3: Vital Signs Check – Organizational Heartbeat Diagnosis
Conduct a team-wide diagnostic assessment for a holistic understanding.
Uncover key patterns affecting your team’s productivity and morale.
Week 4: Analyzing the Data – Lab Results in Focus
Learn to interpret diagnostic results effectively.
Develop actionable plans for immediate and long-term success.
- Week 5: Your Lifesaving Superpower
Identify and maximize your unique organizational strengths.
Elevate your performance by focusing on two key strengths.
- Week 6: Critical Care – Time to Get Real
Isolate two critical weaknesses and address them with targeted tools.
Create practical development plans to overcome challenges.
- Week 7: Achieving Long-Term Vitality
Recalibrate processes and integrate new practices seamlessly.
Plan for sustainable growth with a 6-month follow-up diagnostic tool.
Why This Masterclass Is for You
This Masterclass is designed for leaders and decision-makers ready to transform their organizations and unlock true potential. Whether you're managing a team, driving growth, or navigating complex challenges, this program provides the tools and strategies to achieve measurable success.
Who Should Join?
- Leaders striving to boost team productivity and morale.
- Professionals aiming to achieve customer excellence and retention.
- Business owners seeking sustainable growth and operational efficiency.
- Change agents ready to tackle organizational challenges head-on.
What You’ll Gain
- Clear strategies to streamline priorities and maximize impact.
- Tools to diagnose organizational health and implement solutions.
- Techniques to foster trust, safety, and engagement within teams.
Take control of your organization’s future with actionable insights and a proven approach that drives results.
Join Now and lead with confidence!
COURSE OUTLINE
- Q1 I understand the purpose of our organization and why we exist (29:22)
- Q2 I believe in where our organization is heading (29:22)
- Q3 Communication here is open, clear, and honest (45:39)
- Q4 Our team culture guides how we work together (45:39)
- Q5 I feel that my values align with the organization's values (45:18)
- Bonus Session: The Strategy House (8:59)
- Q1 Decision makers in this organization understand my strengths (20:17)
- Q2 I am provided opportunities in my work to maximize my strengths (20:17)
- Q3 In this organization I feel comfortable and fit in well (36:43)
- Q4 I know that my feedback gets heard, and I see how we use it to improve what we do (22:37)
- Q5 I am stimulated and fulfilled in my role. (24:02)
- Q1 Our decision-making is fast and focused, ensuring we lead the market (32:55)
- Q2 Our customers are central to all we do – we all know it (42:14)
- Q3 In this organization we can pivot quickly to respond to customer needs (23:53)
- Q4 In this organization we harness new technology to improve (32:39)
- Q5 In this organization we challenge and get to the root cause of an issue (32:32)
- Q1 I believe what I do makes a difference (19:30)
- Q2 I am empowered to make decisions (21:45)
- Q3 I am encouraged to suggest new and creative ideas to help our organization grow and be stronger (19:04)
- Q4 I am willing to go the extra mile for this organization (20:55)
- Q5 Successes in this organization are celebrated (31:10)
- Q1 Policies in this organization do not take the joy out of working here (19:04)
- Q2 We know what each team member does and how it helps the organization (15:03)
- Q3 We provide clear reasons for customers to choose us in our actions and delivery (29:03)
- Q4 We understand our customers and personalize our interactions with them (43:26)
- Q5 My personal success is not blocked in this team (13:11)
- Bonus Session: Client Avatar (4:38)
- Q1 Our processes are simple, leading to effective work (19:02)
- Q2 In this organization we have clear metrics to track and measure success (20:59)
- Q3 We prioritize tasks that have the biggest impact on our success. (16:44)
- Q4 In our organization, we focus on improving every day (8:31)
- Q5 Everyone in the organization knows how to work with efficiency and speed (15:06)
Your Guide to Transformative Leadership
I’m Michelle, a turnaround leader and founder of yes&know, driving business transformation from the inside out.
I’ve spearheaded multiple business turnarounds, navigating the chaos of competing priorities. Success comes from knowing the organisation’s pulse and tackling reality head-on - by identifying, prioritising, and streamlining high-value initiatives.
Drawing on 30 years of experience, I’ve created a Fitness Tracker for organisations - diagnosing issues, setting priorities, and prescribing tailored solutions. My approach equips leaders and teams to perform at peak levels.
My Masterclass is for leaders committed to driving growth, boosting productivity, achieving customer excellence, and retaining top talent. It’s a hands-on program designed to deliver real, measurable results.
Awards I have won:
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Recipient of the Prestigious Australian Information Industry Association (AIIA) iAward - Recognizing excellence and innovation in technology and business impact.
Winner of the UK Tech Rocketship Special Judges Award – Celebrated for outstanding innovation and market potential on a global scale.
Australian Good Design Award: Design of the Year - Honored for delivering exceptional design solutions with lasting impact.
Global Employee Engagement Improvement Champion - Recognized for driving transformative employee engagement initiatives and measurable workplace improvements worldwide.
Gold Award Winner: Customer Acquisition & Reactivation - Achieved top industry recognition for exceptional growth strategies and customer engagement success.
Author of Leadership Playbook: Inner Pulse - A hands-on, practical resource for building trust and fostering psychological safety within teams.
Author of Leadership Playbook: Organizational Heartbeat - A transformative guide to creating powerful, positive change through organizational health.